When can I expect my order?

Standard screen printing turnaround time for production is 7-10 business days (this is for STANDARD ORDERS ONLY). *Please note - orders with any of the following specs may take longer: finishings, higher color counts, multiple print locations, process print, and speciality inks. 

What are my shipping options?

If you’d like to expedite your order, alternate shipping options are available on a case-by-case basis. Free order pickup is available at our Orlando, FL headquarters - with this option, you will not be charged for shipping.
 

*Production time excludes shipping time & is dependent on quick mock approval from the customer.

How will my order be shipped?

Your screen print order will be shipped via FedEx Ground.* Once your order is shipped, we will e-mail you a tracking number - don’t forget to check your spam folder for this one!
 

*FedEx Ground is used for all orders with standard turnaround time. 2 Day, 3 Day, Overnight & other rush options may be available on a case-by-case basis as determined by your Customer Account Specialist.

How can I check the status of my order?

You can login to your Customer Account for updates on your order anytime. You can also give us a call or send your Customer Account Specialist an e-mail to receive the status of your order! Once your order is shipped, you will also be e-mailed a tracking number.

What can affect/delay order turnaround time?

The following items will be subject to a longer turnaround time past our standard turnaround terms:

• Printed tags
• Hang tags
• Hem tags
• Folding & bagging
• Process prints
• Delayed mock approval

Your order turnaround time will begin once we have all of the following (and not before that!)

• Screenprint-ready artwork as confirmed by your Customer Account Specialist
• Approved mock of your design(s)
• Invoice payment