Turnaround & Shipping FAQs
All of your questions on screenprinting turnaround and shipping... answered!

When can I expect my order?

Order Type Finishings (Printed Tags, Hem Tags, Fold & Bag) Production Turnaround Time Shipping Time
Printed Apparel No 12-15 Business Days 1-5 Business Days, depending on shipping destination. Expedited shipping options are available!
Printed Apparel Yes 15-20 Business Days 1-5 Business Days, depending on shipping destination. Expedited shipping options are available!

What are my shipping options?

Standard turnaround time is 12-15 business days production time*, business days only. If you’d like to expedite your order, alternate shipping options are available on a case-by-case basis.

Free order pickup is available at our Orlando, FL headquarters - with this option, you will not be charged for shipping.

*Production time excludes shipping time & is dependent on quick mock approval from the customer.

 

How will my order be shipped?

Your order will be shipped via FedEx Ground.* Once your order is shipped, we will e-mail you a tracking number - don’t forget to check your spam folder for this one!

*FedEx Ground is used for all orders with standard turnaround time. 2 Day, 3 Day, Overnight & other rush options may be available on a case-by-case basis as determined by your Customer Account Specialist.

 

How can I check the status of my order?

You can login to your Customer Account for updates on your order anytime. You can also give us a call or send your Customer Account Specialist an e-mail to receive the status of your order! Once your order is shipped, you will also be e-mailed a tracking number.

 

What can affect/delay order turnaround time?

The following items will be subject to a longer turnaround time past our standard turnaround terms:

 

Your order turnaround time will begin once we have all of the following (and not before that!)